OSMJ SUPPORT • LIVE CHAT • TICKET DESKREAL HELP.
ONE CONVERSATION AWAY.
Search trusted answers, talk with the OSMJ team when live chat is available, or open a trackable support ticket anytime. Your history stays connected to one private support workspace.
What can we help
you with today?
Search the OSMJ FAQ before opening a conversation. If the answer is not there, support is one step away.
Choose the right
support team.
Departments help the OSMJ team route questions to the people best positioned to answer them accurately.
General OSMJ questions and help.
Contact this team →Ticket, entry and event access questions.
Contact this team →Schools, classmates, reunion tables and alumni participation.
Contact this team →Activities, activations, schedules and Experience Passport help.
Contact this team →VIP, premium experience and accessibility support.
Contact this team →Vendor, marketplace and business participation.
Contact this team →Sponsorship and partnership inquiries.
Contact this team →Media, press and content creator support.
Contact this team →Account, login and private dashboard help.
Contact this team →Time-sensitive event-day support and escalation.
Contact this team →Chat When It Matters.
Use near-real-time web chat for questions that benefit from an active conversation. The transcript can continue as a ticket when more follow-up is needed.
Open a Support Ticket.
Send a detailed request, receive a reference number, track replies privately, and keep the complete support history in one place.
Create Ticket →From first question
to final resolution.
Live chats, ticket replies, status updates and customer feedback are kept together so the team can understand the full conversation instead of making you start over.
Find the answer.
Or start the conversation.
Old School Mega Jam is built around people, schools, memories and experiences. The support system should feel just as connected.